1. General

Welcome to Meraki Medspa. By accessing and using our website, booking services, or visiting our location, you agree to comply with the following terms and conditions. Please read them carefully before proceeding.

2. Appointments and Bookings

Booking Confirmation: All appointments must be confirmed at the time of booking. Online bookings will require a full payment.

Cancellations: We require a minimum of 48 hours' notice for cancellations or rescheduling. Late cancellations or missed appointments may result in a cancellation fee.

Arrival: Please arrive at least 10 minutes before your scheduled appointment. Late arrivals may result in a shortened service time to accommodate other clients.

3. Payments

Accepted Methods: Payments can be made via cash, credit/debit cards, or any other method specified on our website.

Refunds: Payments for completed treatments are non-refundable. In case of dissatisfaction, please contact us to discuss your concerns.

4. Treatment Results

Individual Results: Outcomes may vary based on skin type, condition, and adherence to aftercare. We cannot guarantee specific results for any treatment.

Suitability: Treatments are tailored to each individual after a professional consultation. It is the client's responsibility to disclose any medical conditions, allergies, or concerns that may affect treatment outcomes.

5. Health and Safety

Client Information: A medical history form must be completed before the first treatment. This information helps ensure your safety and optimal results.

Contraindications: Certain treatments may not be suitable for clients with specific conditions (e.g., pregnancy, certain medications). Our team will advise during your consultation.

Outcomes may vary based on skin type and condition, health, diet and lifestyle, medication, and adherence to aftercare.

6. Privacy Policy

Data Collection: We collect personal information to provide services, process bookings, and improve customer experience.

Confidentiality: Your information is kept confidential and is not shared with third parties unless required by law. Please refer to our Privacy Policy for more details.

7. Gift Cards and Promotions

Gift Cards: Gift cards are non-refundable and cannot be exchanged for cash. They must be presented at the time of treatment.

Promotions: Offers and promotions cannot be combined and are subject to availability. Expired promotions cannot be redeemed.

8. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.

9. Limitation of Liability

Meraki Medspa is not liable for any adverse reactions caused by failure to disclose medical conditions, allergies, or improper aftercare following treatments.

10. Contact Information

For any questions or concerns about these Terms and Conditions, please contact us:

Phone: 068 210 1881

By booking or receiving services, you acknowledge and accept these Terms and Conditions.