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Privacy Policy

1. Introduction

At Meraki Medspa, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, book services, or interact with us. By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, contact details (email, phone number), date of birth, and medical history (if provided during consultations).
  • Booking Details: Appointment dates, services requested, and payment information.
  • Website Usage Data: IP addresses, browser type, device information, and browsing behavior collected via cookies or analytics tools.
  • Feedback and Inquiries: Comments, reviews, or questions submitted through our website or in person.
3. How We Use Your Information
  • Process and manage your bookings or purchases.
  • Provide tailored skincare consultations and services.
  • Improve website functionality and user experience.
  • Send promotional materials, special offers, or updates (if consent is given).
  • Respond to inquiries or resolve issues.
4. Information Sharing

We respect your privacy and will not share your personal information with third parties, except in the following cases:

  • To comply with legal requirements or protect our rights.
  • To process payments securely with trusted financial institutions or payment processors.
  • With service providers that help us operate our business, under strict confidentiality agreements.
5. Cookies and Tracking Technologies

We use cookies to improve website performance and enhance your browsing experience. Cookies may:

  • Remember your preferences for future visits.
  • Collect anonymous data for analytics and marketing purposes.

You can disable cookies in your browser settings, but this may affect website functionality.

6. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system is entirely secure, and we cannot guarantee absolute protection.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the information we hold about you.
  • Correction: Update or correct inaccuracies in your data.
  • Deletion: Request the deletion of your data, subject to legal or business obligations.
  • Marketing Preferences: Opt out of promotional emails or communications at any time.
8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Phone: [Insert Phone Number]
  • Address: [Insert Address]